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PRIVACY POLICY

Processing of Personal Data – CaMaRose.store
We assess and process your personal data with the utmost care. The following statement applies to our customers – both private customers (B2C) and business customers (B2B) – using our webshop CaMaRose.store.

What information do we collect?
  • For B2C customers (private individuals) purchasing knitting or crochet patterns: We collect your name, email address, delivery and billing address, payment details, and, if applicable, user access and communication preferences.
  • For B2B customers (business customers) purchasing yarn and printed patterns: We collect company name, VAT number (or equivalent business registration details), contact person, email address, delivery and billing address, and payment details.

How do we use your information?

We use your personal data to:
  • Process and deliver your order – including order handling, payment, shipping, and inventory management.
  • Communicate with you regarding your order (confirmation, shipping updates, support).
  • Fulfil our legal obligations, such as bookkeeping and invoicing.
  • If you have given your consent, send you newsletters, offers, and updates (marketing), or inform you about new knitting patterns and yarn collections.

Who do we share your information with?
We only share your data with trusted partners when necessary to deliver our services – for example, payment providers and shipping companies.
All partners comply with the applicable requirements under the EU General Data Protection Regulation (GDPR).
We do not share your data with third parties for purposes beyond service delivery and administration, unless required by law.

Data retention and deletion
We retain your personal data only as long as necessary for the purpose for which it was collected – for example, while you are a customer and have active or past orders, and for as long as required by law (e.g. accounting regulations).
When your data is no longer needed, we delete or anonymize it.

Your rights

You always have the right to:
  • Access the information we hold about you.
  • Have any incorrect or incomplete information corrected.
  • Have your information deleted, if the conditions for deletion are met.
  • Withdraw your consent (where processing is based on consent) and object to processing (if applicable).
  • Request restriction of processing or data portability, where relevant.

If you wish to exercise any of your rights or have questions about how we process personal data, please contact us at info@camarose.dk or via the contact details provided on our webshop.

Cookies and tracking
We use cookies and similar technologies on our webshop to optimize the user experience, analyze traffic, and – if you have given consent – for marketing purposes.
Upon your first visit, you will be presented with our cookie banner, where you can set your preferences.
You can change or withdraw your cookie consent at any time in your browser settings or via a link on our website.
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